Terms and Conditions

Last Updated: 16/02/2026
Welcome to ProPets. By using our website and purchasing from us, you agree to the following terms.
Orders


All orders are subject to availability and confirmation of payment. We reserve the right to cancel or refuse any order at our discretion.
Pricing


Prices are displayed in your local currency depending on your location. Final charges will be shown at checkout before payment is completed. We reserve the right to correct any pricing errors at any time.

Shipping delivery times are estimates and may vary depending on location. We are not responsible for delays caused by couriers, customs, or circumstances outside our control. Customers must ensure their shipping details are correct at checkout.


Returns & Refunds
You have the right to return your order within 14 days of receiving it. Items must be unused and in original condition. Refunds will be processed once the returned item has been received and inspected. Shipping costs are non-refundable unless the item is faulty.

Product Use
ProPets is not responsible for any injury or damage caused by improper use of our products. Customers are responsible for using products safely.


Changes to Terms
We reserve the right to update these Terms & Conditions at any time.


Contact
For any questions, please contact:
rhysreakes123@gmail.com